Explorar las categorías
Español
$
USD
Conéctate con tu IA
Usman Siddique
@siddique_usman
Network Engineer
Pakistán
Inglés, Urdu, Hindi
Sobre mí
BS Information Technology (BSIT) graduate with a strong passion for Networking and System Administration. Trained in CCNA Routing & Switching and MCSA from PAPTech College, with hands-on experience in network configuration, Windows Server administration, Active Directory, DNS, DHCP, troubleshooting, and IT support. I am committed to delivering reliable, secure, and high quality solutions with professionalism, clear communication, and timely delivery.
Habilidades
Usman Siddique
desconectado •
Experiencia laboral
Helpdesk Engineer Level II
Company • Tiempo completo
Feb 2025 - Present • 1 yr 9 mos
Working as a Level-2 Helpdesk Engineer, providing technical support and troubleshooting for internet and network-related issues. Responsible for diagnosing connectivity problems, resolving customer escalations, configuring network devices, supporting fiber broadband services, and coordinating with field and network teams to ensure timely issue resolution. Experienced in ticket management, remote troubleshooting, and delivering high-quality customer support while maintaining service level agreements (SLAs).
