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siddique_usman

Usman Siddique

@siddique_usman

Network Engineer

Pakistán
Inglés, Urdu, Hindi
Parte de la información aparece en idioma inglés.
Sobre mí
BS Information Technology (BSIT) graduate with a strong passion for Networking and System Administration. Trained in CCNA Routing & Switching and MCSA from PAPTech College, with hands-on experience in network configuration, Windows Server administration, Active Directory, DNS, DHCP, troubleshooting, and IT support. I am committed to delivering reliable, secure, and high quality solutions with professionalism, clear communication, and timely delivery.... Lee más

Habilidades

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siddique_usman
Usman Siddique
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Administración del servidor
I will install and configure active directory in windows server
DeUSD 35 / proyectoMás información
Soporte técnico
I will do cisco packet tracer networking projects
DeUSD 25 / proyectoMás información

Experiencia laboral

Helpdesk Engineer Level II

Company • Tiempo completo

Feb 2025 - Present • 1 yr 6 mos

Working as a Level-2 Helpdesk Engineer, providing technical support and troubleshooting for internet and network-related issues. Responsible for diagnosing connectivity problems, resolving customer escalations, configuring network devices, supporting fiber broadband services, and coordinating with field and network teams to ensure timely issue resolution. Experienced in ticket management, remote troubleshooting, and delivering high-quality customer support while maintaining service level agreements (SLAs).