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Sharik A
@sharikahmed476
Customer Support and E commerce Operations Specialist
Bangladesh
Inglés, Bengalí, Urdu, Hindi
Sobre mí
Hi, I'm Sharik — a customer support & e-commerce specialist with 7+ years of experience. I worked in customer service & telesales at SuperTel (2017-2023), then customer-facing roles at Nirmaan, DhakaCleaner & AmarSheba, and most recently as Operations Executive at Gorur Ghash handling warehouse, inventory, SKU, orders & returns. I offer social media inbox management, chat & email support, e-commerce store operations, Amazon listings & virtual assistant tasks. Fast, reliable, clear written English. Languages: English, Bangla, Hindi, Urdu.
Habilidades
Sharik A
desconectado •
Revisa mis servicios
Gestión de redes sociales
I will manage your social media inbox and reply to all messages
Atención al Cliente
I will be your chat support and customer service virtual assistant
Experiencia laboral
Operations Executive
Cloth Centre • Tiempo completo
Apr 2024 - Jun 2026 • 2 yrs 2 mos
Managed full e-commerce backend operations at Gorur Ghash E-commerce, including warehouse management, inventory control, SKU and barcode management, order packing, and return/exchange processing. Maintained daily operation sheets and ensured accurate order fulfillment.
Customer Service and Sales Executive
Freelance Web Designer
Jun 2023 - Apr 2024 • 10 mos
Handled customer communication, sales, and service delivery across customer-facing roles. Resolved customer queries, processed service requests, and supported daily operations for online service platforms.
Customer Service and Telesales Representative
Call Control
Jan 2017 - Dec 2023 • 6 yrs 11 mos
Provided inbound customer service, live chat support, and telesales for six years. Handled thousands of customer interactions, resolved complaints, and consistently met sales targets.
