
Sharada Gopi
QA Manager
Habilidades

Revisa mis servicios

Porfolio
Experiencia laboral
Sr. QA Manager & Product Contractor
Salesforce • Tiempo completo
Jan 2023 - Dec 2023 • 11 mos
Led QA and product management for a Salesforce-based Real Estate SaaS platform. Managed 4+ concurrent projects across the full delivery lifecycle. • Reduced production defects by 50–60% by establishing QA policies, standardising defect triage, and introducing structured test planning across all projects. • Built end-to-end Selenium/Java/TestNG automation suite (Page Object Model) for the American Student Assistance project, cutting regression cycle time by ~40%. • Owned Salesforce Sales Cloud QA across lead creation, conversion, pipeline tracking, and deal closure for 3 clients: TAG Industrial Group, Knipp Group, and ASA. • Tested Service Cloud case management workflows; validated 15+ custom Salesforce objects, page layouts, validation rules, and process automations. • Managed end-to-end launch of Property Dealer product on Salesforce Sales Cloud, including Google Maps API integration; co-authored user stories and acceptance criteria. • Delivered zero critical escapes to production in the final 6 sprints; provided sprint reporting and release readiness sign-off to senior stakeholders across 4 Scrum teams.
QA Manager / Lead
Fintech • Tiempo completo
Aug 2016 - May 2019 • 2 yrs 9 mos
Established QA function from scratch for a capital markets index data provider. Built and mentored a team of 5–6 engineers across 3 simultaneous product lines. L A N G U A G E S English — Professional Telugu — Native Hindi — Fluent • Founded and scaled the QA practice from zero: defined standards, documentation templates, test frameworks, and quality KPIs adopted across all engineering squads. • Grew QA team from 2 to 6 engineers in 18 months through structured hiring, weekly 1:1 coaching, training sessions, and performance reviews. • Designed and built Selenium/Java/TestNG automation framework (POM) for the Permissioning Tool, reducing manual regression effort by ~35 hours per release cycle. • Delivered 3 flagship products: Stoxx Index Development (SID), Permissioning Tool, and STOXX Website — zero Severity-1 defects post-release on all three. • Provided accurate sprint-level effort estimates; facilitated Agile ceremonies with clients, BAs, and PMs across 3 concurrent projects.