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shanti_pro

Shanti T

@shanti_pro

Assistant Manager Retail Operations

India
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am an experienced Customer Service and Sales professional with 9 years of hands-on experience, including 2 years as a Retail Store Assistant Manager. I specialize in managing customer relationships, boosting sales performance, and leading front-line teams with a focus on service excellence and KPI tracking. I am committed to delivering exceptional service while exceeding targets through a customer-centric approach.... Lee más

Habilidades

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shanti_pro
Shanti T
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Éxito del cliente
I will provide professional customer service and sales support
DeUSD 10 / proyectoMás información

Experiencia laboral

Bajaj_Finserv

Customer Service Manager

Bajaj Finserv • Tiempo completo

Jul 2017 - Mar 2023 • 5 yrs 8 mos

Customer-focused Manager with experience in NBFCs. Expertise in customer service, cross-selling, and branch operations. Proven ability to drive revenue growth through strategic cross-selling. Skilled in team leadership, relationship management, and exceeding sales targets. Responsible for credit operations, cash management, and fostering customer loyalty within the branch.