I will do customization in your vicidial or goautodial

Vicidial is a complete inbound and outbound call center based opensource application. Vicidial is a suite of programs that are designed to interact with the Asterisk Open-Source PBX Phone system at a client computer level to extend the functionality of your phone and system.

Vicidial software is designed to work with an Asterisk system that has Zap(T1/E1/PSTN),IAX or SIP trunks and SIP/IAX/Zap phones. VICIDIAL can dial predictively, at a ratio or one-call-at-a-time. VICIDIAL also can function as an ACD for inbound calls, as well as blending inbound and outbound calling, or for Closer calls coming from VICIDIAL fronters and even allows for remote agents that may only have a phone.

We provide following service in VICIDIAL:

1) Installation & Consulting

2) Configuration

3) Support & Troubleshooting

4) Training

Add on modules we have developed in VICIDIAL as below which are not available in vicidial:

1) Email Module

2) SMS Module

3) Sticky Agent Module

4) Survey Module

5) Avatar Module

6) Custom Billing Module

7) Disposition Bucket Module

8) Custom Recording Module

9) Advance Security Module

10) Graphical Reports

11) CRM Integration

Kindly choose package as per your requirement.