Explorar las categorías
Explora
Fiverr Pro
Español
$
USD

Senior Technical Support Specialist Windows macOS Microsoft 365
Habilidades

Revisa mis servicios


Senior Technical Support Specialist
Adobe • Tiempo completo
Oct 2022 - Present • 3 yrs 9 mos
• Provide remote technical support for Windows and macOS systems. • Troubleshoot Microsoft 365, Outlook, Teams, and OneDrive issues. • Resolve operating system, software installation, and performance-related problems. • Support VPN connectivity, user account access, and authentication issues. • Diagnose printer, network, and application-related incidents. • Deliver professional customer support while maintaining high customer satisfaction. • Document troubleshooting steps and resolutions using enterprise support tools.