Rahman

Project Manager | Translation & Localization Industry

Translated • Tiempo parcial

Dec 2022 - Present • 3 yrs 7 mos

Hello, This is Rahman. I’m a dynamic professional with experience in both Project Management and Customer Support within the translation and localization industry. My work bridges the gap between global clients, linguists, and internal teams—ensuring smooth delivery of multilingual projects while offering prompt, empathetic, and solutions-focused customer support. With a keen eye for detail, a strong grasp of CAT tools, and a commitment to communication, I manage project timelines, budgets, and vendor workflows—while also acting as the first point of contact for client inquiries, feedback, and post-delivery support. Whether I’m coordinating a technical translation project or resolving a time-sensitive client issue, my goal is the same: to ensure top-tier quality and client satisfaction across every touchpoint. 💡 Key Highlights Managed 500+ multilingual projects across industries (legal, medical, tech, marketing) Provided real-time support to global clients in English Skilled in SDL Trados, memoQ, Smartcat & project tools like Trello, Asana, Slack Strong knowledge of localization workflows, vendor management, and QA Known for building long-term client relationships and increasing retentio Thank you for your precious time.