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I will write customer faqs and reusable email replies
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Need help building a reusable set of answers so you can respond to common customer questions consistently? I will turn your approved business information into customer FAQs and reusable email replies.
Choose your package:
- Basic: 5 FAQs and 5 email replies, up to 100 words per item
- Standard: 10 FAQs and 10 email replies, up to 100 words per item
- Premium: 15 FAQs and 10 detailed email replies, up to 150 words per item
Each reply includes a suggested subject line within its word limit. Every package includes organized Word and PDF files and one revision.
Please provide your questions, reply situations, and approved policies. Source limits are 1,500 words for Basic, 3,000 for Standard, and 4,500 for Premium. Each order covers one business and one audience.
This is a writing service. Inbox management, sending emails, website installation, competitor research, and policy development are not included.
No call is required. I use AI-assisted drafting and personally review the content against your supplied facts. Please discuss AI restrictions before ordering.
Idioma:
Inglés
Preferencia de estilo de entrega
Informa al freelancer cualquier preferencia o inquietud que tengas con respecto al uso de herramientas de IA en la finalización y/o entrega de tu pedido.
Mi porfolio
FAQ
What information do I need to provide?
Provide the questions you want answered, situations requiring email replies, approved business policies, and your preferred tone. Remove customer identifiers and provide only information you are authorized to share.
What is included in each package?
Basic includes 5 FAQ answers and 5 email replies. Standard includes 10 of each. Premium includes 15 FAQ answers and 10 detailed email replies. Each email includes a suggested subject line.
Will you send emails or manage my customer support?
No. I provide written templates in Word and PDF for you to review and use. Sending messages, managing an inbox, and installing website content are not included.
What does one revision include?
One consolidated round of changes within the original brief is included. New questions, additional templates, or changed policies may require a separate quote. Corrections to my own mistakes do not count as additional scope.
Do you use AI or create missing policies?
I use AI-assisted drafting and personally check the content against your approved information. I do not invent refund rules, guarantees, timelines, or other policies. Please discuss any restrictions on AI use before ordering.
What sets me apart from the rest?
Before delivery, I personally check the finished work against your supplied information, review wording and formatting for consistency, and check the Word and PDF files. You receive editable files and one revision within the agreed scope.
