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Sato-jp
@satoru_japan
Level 2
Japón
Japonés, Inglés
Sobre mí
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.
Habilidades
Sato-jp
USD 55/hora
desconectado •
Tiempo medio de respuesta: 2 horas
Revisa mis servicios
Asistencia general
I will make phone calls in japanese on your behalf in japan
Planes de viaje
I will book your kirby cafe reservation in tokyo, osaka or hakata
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Dile a Sato-jp qué necesitas.
USD 55
/
horaPorfolio
Experiencia laboral
Founder & CEO / Professional Freelancer
MyMaple LLC • Trabajador autónomo
Dec 2022 - Present • 3 yrs 11 mos
As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/
Certified Travel Services Manager / CS Manager
Rakuten • Tiempo completo
Dec 2009 - Dec 2014 • 5 yrs
Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.
148 Reseñas
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I was nervous about a hotel booking reply I received in Japanese and I didn't know what to expect when I submitted this order with Satoru. I copied and pasted an email entirely in kanji and was able to get a really quick reply and the final response was thorough and outside of what I expected. I didn't...
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kinugitsune
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I had a complicated issue with an office and needed someone who speaks better Japanese than myself to help me resolve it. Sato was fast, thorough, and thoughtful. I feel grateful for his service! He exceeded all expectations. I would highly recommend his service.
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