s
sarah_zap

Data Wizard

@sarah_zap

Fiver

Alemania
Inglés, Alemán
Parte de la información aparece en idioma inglés.
Sobre mí
5 + years of corporate QA & CS excellence. From certified trainer & team leader driving international expansions (Greece) to Project Manager with full P&L responsibility. Today, as Head of Quality Assurance, I lead our entire division. My superpower? Bridging the gap between classic performance management and cutting-edge tech. I specialize in designing custom QA systems, integrating AI-powered coaching tools (i2x), and complex Excel data analytics to maximize your KPIs and future-proof your operations. Let's elevate your customer service!... Lee más

Habilidades

s
sarah_zap
Data Wizard
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Digitación de datos
I will sort, organize and clean your excel data in 12 hours
DeUSD 20 / proyectoMás información
Fórmulas y macros
I will fix excel formulas, vlookup, xlookup, and if statements
DeUSD 10 / proyectoMás información

Experiencia laboral

Head of Quality Assurance Division

Consulting • Tiempo completo

May 2019 - Present • 7 yrs 3 mos

Strategic lead of the entire QA division. Responsible for designing global quality frameworks, advanced Excel data modeling, automated reporting, and implementing AI-driven coaching systems (i2x). Specialized in converting messy, unstructured data into clear, actionable business insights.