Charlie Grace

Klaviyo Email Marketing Specialist

Klaviyo • Freelance

Apr 2023 - Present • 3 yrs 6 mos

I help businesses build and manage effective email marketing systems using Klaviyo. My work includes setting up Klaviyo accounts, creating and customizing email templates, building branded newsletters, setting up email flows and automations, and organizing campaigns for different customer segments. I focus on creating clean, engaging emails that match a brand’s identity while providing a smooth experience for subscribers. I also assist with campaign setup, audience segmentation, signup forms, and basic email marketing optimization. My goal is to help businesses maintain a professional email presence and create organized marketing systems that support consistent communication with their customers.

Substack Newsletter Specialist

Substack • Freelance

Jan 2023 - Present • 3 yrs 9 mos

I help writers, creators, brands, coaches, and businesses build professional Substack publications. My work includes Substack account setup, publication customization, newsletter design, theme customization, website and profile setup, post formatting, and newsletter management. I organize publications to create a clean and consistent presentation that reflects the client's brand and makes content easy for readers to navigate. I also assist with preparing and formatting newsletters and posts for publishing. My focus is on creating polished Substack publications that are properly organized, visually professional, and ready for consistent newsletter publishing.