James

Skool Community Manager & Setup Specialist

Growth Mako • Freelance

Feb 2023 - Present • 3 yrs 3 mos

Led the setup and management of high-performing Skool communities for coaches, creators, and online business owners. Built structured, engaging environments designed for course delivery, live events, and paid memberships. Handled full community development including classroom setup, module organization, onboarding flows, gamification systems, and engagement strategies. Integrated automation tools like GoHighLevel and Zapier to streamline operations and improve user experience. Focused on increasing member retention, boosting engagement, and converting free audiences into paying communities. Skills:

Community Growth & Engagement Strategist

Agency Media • Freelance

May 2022 - Apr 2026 • 3 yrs 11 mos

Helped brands and creators grow and manage online communities with a strong focus on engagement and retention. Developed content strategies, posting systems, and interaction frameworks that keep communities active and valuable. Implemented onboarding systems, welcome sequences, and engagement triggers to improve user participation. Built moderation systems to maintain organized, high-quality communities. Worked across niches including AI, online business, content creation, and fitness communities.

Course Platform & Funnel Setup Specialist

Coursera • Freelance

Feb 2024 - Aug 2025 • 1 yr 6 mos

Worked with course creators and coaches to build and optimize online learning platforms. Designed structured course systems, uploaded modules and lessons, and created seamless user experiences from onboarding to completion. Set up sales funnels, checkout systems, and automation workflows to improve conversions. Focused on turning knowledge into scalable digital products with clear structure and monetization strategies. Supported clients across coaching, fitness, and finance industries to successfully launch and scale their digital programs.