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Sam Rafiq
@samii22
Level 2
Airbnb Guest Communication and Property Management Specialist
Pakistán
Italiano, Portugués, Polaco, Francés, Alemán, Árabe, Búlgaro, Español, Islandés, Inglés
Sobre mí
I'm Samran, founder of an enterprise guest services operation managing 500+ vacation rental properties (Co- Hosting) globally with 10,000+ monthly guest interactions.
PERFECT FIT FOR:
✓ Property management companies (50-500 properties)
✓ Multi-property owners (20+ units)
✓ Real estate investors scaling STR
✓ PM companies needing white-label guest services
OUR SCALE:
- 6+ years managing STR operations
- 500+ properties under active management
- 10,000+ guest interactions monthly
- Multilingual team (English, Spanish, French)
- All platforms: Airbnb, VRBO, Booking.com
Habilidades
Sam Rafiq
USD 7/hora
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Atención al Cliente
I will provide customer support to improve customer satisfaction
Asistencia general
I will do airbnb dispute resolution
¿Quieres trabajar por horas?
Dile a Sam Rafiq qué necesitas.
USD 7
/
horaPorfolio
Experiencia laboral
Operational Manager STR
Bondi Stays • Tiempo completo
Apr 2024 - Present • 2 yrs 5 mos
Managing PMS Channel Coordinate Guest Communication and Cleaning team to ensure cleaning scheudle (Handle request like Early Check-in or Late check-out) It helps to maintain a superhost status and sometimes addional revnue. Listing Optimization (A Deep anaylsis of the listing, area, neighbourhood and competitors) Multi Channel Support Weekly training session with the Guest Comm team for improvement to keep up the clinet satisfaction Help in decision about refunds and discounts
52 Reseñas
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1-5 de 52 reseñas
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Sam was great, thank you for your assistance with our short term rental communications.
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I started working with Sam through a referral from my friend Nick, and the experience has been excellent. His knowledge and expertise are truly impressive. Everything I needed was handled efficiently, he created a clear roadmap and implemented everything independently with minimal guidance. The best...
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