Sameh A.

@sameh_ashraf99

Support QA and Excel Dashboards

Egipto

Inglés, Alemán, Árabe

Parte de la información aparece en idioma inglés.

Sobre mí

I help support teams and online stores see what is really going on in their customer service. I have worked in customer support since 2024: first as a German-speaking agent, then as a subject-matter expert, and now in quality evaluation. Before that I was an accountant, so numbers and Excel are home ground for me. What I offer: - QA scorecards, macros and SOPs for support teams - KPI dashboards in Excel (or Power BI if your team uses it) - English and Arabic, plus conversational German Message me before ordering and I will tell you honestly if I am the right fit.... Lee más

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