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I will be your virtual customer support agent
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Customer Support Specialist
Self-Employed (Freelance) • Trabajador autónomo
Oct 2024 - Present • 2 yrs
Provided live chat and email customer support for Shopify stores. Assisted customers with orders, refunds, tracking, and product inquiries. Managed daily customer conversations using CRM tools while maintaining clear communication and fast response time. Focused on resolving issues professionally and supporting international customers remotely.