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Roy RD
@roy_rd_
Certified Virtual Assistant for Business and Tech
Bangladesh
Inglés
Sobre mí
Hi, I'm Satyaranjan Roy (Roy RD) — a Certified Virtual Assistant for Business & Tech. I combine professional VA support with real technical skills, so you can handle business and technical tasks with one reliable partner. I work with WordPress, WooCommerce, Shopify, Laravel, PHP, MySQL, AI tools, automation, CRM, and email systems. I've served 100+ clients worldwide and led a 10-person team. I focus on clear communication, honest scope, fast response, quality work, and dependable long-term support.
One hire. Two skill sets. Less hassle.
Habilidades
Roy RD
desconectado •
Revisa mis servicios
Mensajes y correos electrónicos
I will manage your inbox, organize emails, and handle responses
Carga de productos
I will upload and list your products on woocommerce or shopify
Porfolio
Experiencia laboral
Customer Support Specialist
Wayfair • Freelance
Sep 2023 - Apr 2026 • 2 yrs 7 mos
Provided professional customer support and assisted customers with inquiries, orders, and service-related issues. * Responded to customer inquiries through online support channels. * Assisted with order status, product information, and delivery-related questions. * Resolved customer issues promptly and professionally. * Maintained accurate customer and order information. * Followed up on customer requests to ensure satisfactory resolution. * Delivered friendly, reliable, and customer-focused service. **Skills:** Customer Support · Order Support · Communication · Issue Resolution · Customer Service · Data Entry · Administrative Support
Inventory Manager
COOZO • Freelance
May 2022 - Dec 2025 • 3 yrs 7 mos
Managed inventory operations and maintained accurate stock records to support efficient business operations. * Monitored stock levels and inventory records. * Updated product quantities and availability. * Tracked stock movement and identified discrepancies. * Maintained organized product and inventory data. * Supported stock control and inventory-related administrative tasks. * Ensured inventory information remained accurate and up to date. **Skills:** Inventory Management · Stock Control · Data Entry · Product Data Management · Inventory Tracking
Product Listing Specialist | Dubizzle
dubizzle • Freelance
May 2021 - Nov 2023 • 2 yrs 6 mos
Managed product listings on Dubizzle, ensuring accurate, complete, and customer-friendly product information. * Created and updated product listings, including titles, descriptions, pricing, categories, specifications, and images. * Maintained accurate and organized product data across marketplace listings. * Reviewed listings for errors, missing information, and inconsistencies and made necessary corrections. * Managed product images and ensured listings were professionally presented. * Kept product information, pricing, and availability up to date. * Handled multiple listing tasks efficiently while maintaining accuracy and attention to detail. Supported marketplace operations by keeping products properly organized and sales-ready. Skills: Product Listing · E-commerce Operations · Marketplace Management · Data Entry · Product Research · Listing Optimization · Product Data Management
