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Muhammad Romaan
@romaanqurexhii
Administrative and Medical Virtual Assistant
Pakistán
Urdu, Punjabí
Sobre mí
Myself Muhammad Romaan and I am a results driven HIPAA Compliant Virtual Assistant with experience in the U.S. healthcare sector, providing accurate, confidential, and well organized administrative support. As a BBA graduate in Human Resource Management, I bring strong workflow management, coordination, and compliance understanding. I support businesses with administrative tasks, healthcare back office assistance, data management, documentation, and scheduling. I am responsive, deadline focused, and committed to delivering reliable results and long term professional value.
Habilidades
Muhammad Romaan
desconectado •
Revisa mis servicios
Asistencia general
I will be your hipaa certified medical virtual assistant
Asistencia general
I will professional HR virtual assistant
Experiencia laboral
Medical Virtual Assistant
Twenty Four Seven Consultancy (SMC-PVT) LTD • Tiempo completo
Sep 2023 - Jan 2026 • 2 yrs 4 mos
1. Administrative Tasks: •Managing and organizing the doctor's schedule, including appointments, meetings, and reminders. •Handling phone calls, voicemail, emails, and other forms of communication. •Handling paperwork of admission of new patients and further referrals. •Maintaining accurate records. •Checking that patients' insurance covers their needs. •Confirming medication details with pharmacies and following up if authorization is needed. •Review the appointments and patient profiles regularly. •Following up on daily tasks and activities assigned by the provider. •Upload Faxes on patients’ profiles. •Provide sign-off and report to immediate provider. •Capturing feedback after appointments. 2. Patient Communication: •Coordinating with patients for appointment scheduling and follow-ups. •Responding to patient inquiries and providing basic information. 3. Technical Proficiency: •Proficient in using technology and software relevant to the medical field. •Familiarity with electronic health records (EHR) systems or medical billing software. 4. Problem-Solving and Decision-Making: •Ability to make decisions in the absence of the doctor, within established guidelines. •Handling unforeseen issues or challenges efficiently. 5. Maintaining Privacy and Confidentiality: •Adhering to strict confidentiality standards in handling patient information. •Ensuring compliance with privacy laws and regulations. 6. Professionalism: •Representing the doctor in a professional manner in all int •Managed doctor’s schedules, meetings, and patient appointments. •Supervised and guided junior virtual assistants. •Coordinated patient communication, insurance, and medication follow-ups. •Maintained accurate patient records and ensured confidentiality. •Monitored team performance and workflow efficiency. •Collaborated with the providers and team for smooth operations. •Reported daily updates and task progress to the provider. •Demonstrated leadership, problem-solving, and professionalism.
Patient Account Representative
Precision7 Inc. • Tiempo completo
May 2023 - Sep 2023 • 4 mos
•Scheduling patient appointments and making reminder calls. •Review the appointments and patient profiles daily. •Follow-up for day activities. •Answer clients questions over the phone. •Gather medical history and insurance information from clients.
Patient Support Specialist
InstaMed Solutions • Tiempo parcial
Aug 2022 - Apr 2023 • 8 mos
•Scheduling patient appointments and making reminder calls. •Review the appointments and patient profiles daily. •Verify the patient’s eligibility and benefits, and authorization. •Upload Faxes on patients’ profiles •Follow-up for day activities. •Provide sign-off and report to immediate supervisor.
