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Bilingual Copywriter for Social Media, Emails and Ads
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Support specialist
Confidential • Tiempo completo
Oct 2024 - Present • 2 yrs
I address customers' concerns and I help them understand the system they are using. The communication is usually via text chat but there are also meetings or communication over email. . I speak to customers and I get to understand their frustration or the issues they are facing. Also I learnt to write in a manner that helps people understand tech situations in the easiest way possible.