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Rob S
@rob_schuurman
Senior remote business support for hiring, operations and customer success
Países Bajos
Holandés, Inglés
Sobre mí
Hi, I’m Rob. I provide senior remote business support for founders, startups and growing teams.
With 13 years of experience in recruitment, operations, coordination and customer-facing roles, I help businesses stay organized and keep work moving. I can support hiring workflows, customer success processes, business operations, project coordination, follow-ups and execution.
I’m not just here for basic admin tasks. I bring structure, ownership and practical business experience to help you save time and work more efficiently.
Habilidades
Rob S
desconectado •
Revisa mis servicios
Asistencia general
I will help you improve customer onboarding, adoption and retention
Adquisición de talentos y reclutamiento de personal
I will provide senior recruitment support
Experiencia laboral
Customer Succes Manager
Intus Workforce Solutions
Jun 2025 - Dec 2025 • 6 mos
-Owned and developed relationships with a portfolio of SaaS customers, driving adoption, satisfaction, and retention. -Served as the trusted advisor, helping clients optimize workforce management through software solutions. -Resolved complex customer issues by collaborating cross-functionally with Product and Engineering teams. -Led software updates and enabled customers to successfully adopt new features. -Partnered with Account Management to identify growth opportunities and improve customer outcomes.
Hays
3 yrs 5 mos
Senior Principal Accountmanager - Strategic Accounts
Nov 2023 - Jun 2025 • 1 yr 7 mos
- Owned and developed strategic enterprise accounts, strengthening long-term partnerships and driving client retention and growth - Acted as the primary liaison between MSP onsite teams and IT delivery, ensuring seamless service delivery and stakeholder alignment - Led and optimized end-to-end recruitment programs across multiple strategic clients - Identified process improvement opportunities, increasing efficiency and delivery performance - Provided strategic workforce insights to clients, supporting talent planning and hiring success
(Senior) Recruitment Partner
Jan 2022 - Nov 2023 • 1 yr 10 mos
- Managed full-cycle recruitment for RPO and MSP clients across technical and commercial roles - Managed a remote team of 5-7 talent sourcers - Built and maintained strong relationships with hiring managers, acting as a trusted talent advisor - Developed and executed sourcing strategies to build high-quality candidate pipelines - Collaborated with international sourcing teams to deliver efficient and scalable hiring solutions - Improved recruitment processes, enhancing hiring speed, quality, and stakeholder experience My clients Satellogic: Aerospace start-up based in South America Inalfa: Automotive manufacturer Hitachi: Construction machinery manufacturer Mitsubishi: Turbo and engine manufacturer Yokogawa: Industrial automation
