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Riku Chakma
@rikuchakma1
Virtual Assistant Support
Bangladesh
Inglés, Bengalí, Hindi
Sobre mí
Dedicated Property Preservation Specialist with 5+ years of experience supporting U.S. companies. Skilled in PPW, Safeguard, work order processing, vendor management, quality control, client and customer support, virtual assistance, and real estate operations. Proficient in Microsoft Excel, Word, Office, and Google Sheets. Strong problem-solving, leadership, telemarketing, chat support, and written communication skills with a focus on accuracy, efficiency, and excellent service.
Habilidades
Riku Chakma
desconectado •
Revisa mis servicios
Mensajes y correos electrónicos
I will provide professional customer support, live chat and email support
Gestión de proyectos
I will provide property maintenance, vendor management and order processing support
Porfolio
Experiencia laboral
Property preservation Specialist
Property • Tiempo completo
Feb 2025 - Jul 2026 • 1 yr 5 mos
Worked as a Property Preservation Specialist, coordinating and managing property maintenance and preservation projects to ensure vacant, foreclosed, and REO properties met client and industry standards. Managed vendor assignments, monitored work order progress, reviewed inspection reports, photographs, invoices, and repair estimates, and verified the quality of completed work while ensuring all tasks were completed within required timelines and service-level agreements (SLAs). Maintained accurate documentation and reporting, communicated effectively with vendors, clients, and internal teams to resolve issues efficiently, and supported smooth project execution. Utilized Vendor Management, Property Preservation, Work Order Management, Quality Assurance, Client Communication, Documentation & Reporting, Time Management, Microsoft Excel, Data Entry, and Problem-Solving skills to deliver high-quality results in a fast-paced environment while maintaining strong attention to detail, organizational efficiency, and a commitment to client satisfaction.
Telemarketing and chat support
Telecoms.com • Tiempo completo
May 2024 - Jan 2025 • 8 mos
Worked as a Telemarketing and Chat Support Specialist, providing exceptional customer service and sales support for a telecommunications company. Managed outbound and inbound communications through phone calls and live chat, generated and qualified leads, scheduled appointments, and assisted customers with product inquiries, account management, and technical support. Resolved customer concerns efficiently while maintaining a high level of professionalism and customer satisfaction. Collaborated with team members to achieve sales and service goals, maintained accurate customer records, and ensured compliance with company policies and quality standards. Demonstrated strong communication, multitasking, and problem-solving skills while delivering reliable support in a fast-paced environment.
