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Richard A
@rico119
AI Solutions Architect Salesforce Enterprise Architect CTO Advisor
Estados Unidos
Inglés, Español
Sobre mí
I am an Enterprise Architect and Advisor with over 20 years of experience designing scalable, data-driven solutions across Salesforce, Marketing Cloud, and AI. As a hands-on builder and Lean Six Sigma Black Belt, I specialize in CRM transformation and marketing automation for global brands like Nikon and KKR. I pride myself on turning complex processes into repeatable, high-growth systems.
Habilidades
Richard A
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Desarrollo de CRM y ERP
I will architect and fix your salesforce org, flows, and integrations
Integraciones de IA
I will build ai workflow automations that save your small business hours
Experiencia laboral
Salesforce Solution Architect
Nikon • Tiempo completo
Jan 2023 - Jan 2024 • 1 yr
Led Marketing Cloud optimization with Einstein AI, achieving 30% better engagement and 25% higher sales conversion. Built communication systems for NASA-related programs and automated content delivery with StoryPorts for Z Series launches. Delivered Sales Cloud and Service Cloud modernization and enterprise security models.
Marketing Manager
Champion Window and Door • Tiempo completo
May 2003 - Jan 2007 • 3 yrs 8 mos
Converted the plant to lean production, doubling output from 300 to 600 windows per day without increasing headcount. Supported $20M in annual sales and managed a 10-person sales force.
