Reya N

Operations Systems + AI Workflow Consultant

Google • Trabajador autónomo

May 2025 - Present • 1 yr 3 mos

2DOGSCREATIVE | Freelance Operations, Events + Digital Project Support | May 2025–Present | Oceanside, CA • Relocated independently from Massachusetts to Oceanside, managing the full cross-country move for one person and two senior dogs, including sorting, packing, selling, budgeting, route planning and daily logistics. • Built practical spreadsheets, forms, trackers, process documents, Canva materials, websites and lightweight automations for small businesses and service-based teams. • Mapped business processes into usable systems, including a 10-stage Zoho Creator workflow for a solar and electrical contractor covering lead intake through permitting, installation, inspection/PTO and final invoicing. • Ran end-to-end freelance events for GEM Institute, Anaheim Visitor Center and a Retail AI Huntington Beach takeover, handling schedules, guest flow, onsite logistics, team coordination and last-minute pivots. • Completed a six-month brand development and B2B sales contract with ETHA, supporting wholesale outreach, convention preparation, podcast production and community development across Reddit, Instagram, TikTok and Discord. • Developed and delivered practical AI training, workflow consulting and digital cleanup services using Google Workspace, Canva, ChatGPT, automation logic and clear documentation. • Serve on the board of America’s Animal Fund, supporting rescue operations, fostering and volunteer initiatives; fostered a senior dog recovering from a fractured pelvis and coordinated his eventual cross-country transfer to a long-term foster home.

Corporate Events & Operation

TeamBonding • Tiempo completo

Oct 2023 - May 2025 • 1 yr 7 mos

• Supported high-volume corporate event operations across 100+ monthly events, coordinating client needs, internal teams, event managers, vendors, materials, timelines, and post-event follow-up. • Spent much of the role improving how the event system worked in practice: cleaning up handoffs, building clearer workflows, reducing operational gaps, and helping the team manage more moving pieces with less friction. • Used Cvent, Salesforce, Google Workspace, ClickUp/Asana-style tools, and internal trackers to manage event details, registration-related information, client updates, reporting, and execution status. • Owned end-to-end operational follow-through from sales handoff to event delivery, including staffing needs, facilitator assignments, materials, shipping/tracking, vendor coordination, cost awareness, billing support, and reconciliation. • Partnered with sales, production, client services, warehouse/materials teams, and external vendors to keep event requirements accurate across concurrent programs and last-minute changes. • Improved operational visibility and execution consistency, contributing to stronger capacity planning and a margin improvement path from the high-20% range toward the low-30% range. • Handled client-facing problem solving under pressure, including logistics questions, schedule changes, attendee/participant needs, materials issues, and day-of escalations.

Senior Manager, Corporate & Social Events

Not Found • Tiempo parcial

Oct 2021 - Nov 2023 • 2 yrs 1 mo

Level99 | Senior Manager, Corporate & Social Events / Bar Manager | Oct 2021 - Nov 2023 | Natick, MA • Managed corporate and social event execution in a fast-paced hospitality/experiential environment, including timelines, staffing, guest flow, setup, food and beverage coordination, and client communication. • Coordinated cross-functional details across sales, operations, kitchen/bar, vendors, and onsite teams to keep high-touch events moving from planning through live execution. • Built practical systems and checklists for staff communication, service flow, inventory, and event readiness, improving consistency in a venue with many moving parts. • Reviewed and adjusted event budgets, increasing profit margins from 25% to 32% on select programs while maintaining guest experience standards. Excel, Quickbooks.