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retentioncopy

Danielle D

@retentioncopy

Email and Content Copywriter

Estados Unidos
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Most businesses lose customers after the first sale because the follow-up is weak or missing. I’m Danielle, an email and content copywriter with over 20 years of experience working directly with customers. I understand where people hesitate, why they drop off, and what gets them to come back. I write email sequences, website copy, and SEO blogs that close those gaps so your messaging is clear and people know what to do next. If your emails aren’t converting or customers aren’t coming back after the first purchase, I can help you fix it. ... Lee más

Habilidades

r
retentioncopy
Danielle D
desconectado • 
Tiempo medio de respuesta: 7 horas

Revisa mis servicios

Texto para correos electrónicos
I will write email copy that converts and builds retention
Redacción SEO
I will write SEO blog posts and articles

Porfolio

Experiencia laboral

Email Marketing & Copywriter

The Copy Current • Trabajador autónomo

Oct 2023 - Present2 yrs 7 mos

✓ Built welcome, post-purchase, and nurture email flows that guide customers to the next step and reduce drop off ✓ Improved messaging clarity across email and website so customers understand what to do and why ✓ Identified gaps in follow-up that caused a drop-off after the first purchase ✓ Reworked messaging to keep customers engaged and make next steps clear and easy to follow ✓ Supported website copy, blogs, and product messaging so everything feels consistent ✓ Turned unclear or overcomplicated messaging into simple, direct communication ✓ Strengthened follow-up to support repeat engagement instead of one-time interactions

Licensed Cosmetologist & Business Owner

Hair by Danielle • Trabajador autónomo

Jul 2006 - Mar 202619 yrs 8 mos

✓ Built and maintained a loyal client base over 20 years through consistent service and word of mouth ✓ Managed the full client experience from first visit through repeat business and referrals ✓ Drove repeat bookings through follow-up, relationship building, and clear communication ✓ Handled sales conversations daily, guiding clients through decisions based on their needs and concerns ✓ Built trust with clients through education, honest recommendations, and consistent results ✓ Developed strong insight into customer behavior, objections, and buying decisions

Certified Nursing Assistant

Riverside Rest Home, Maine Vets Home, Brewer Rehab • Tiempo completo

May 2004 - Dec 20073 yrs 7 mos

✓ Provided care in residential and rehabilitation settings ✓ Communicated with patients and families in high-stress situations ✓ Adjusted communication based on changing needs and conditions ✓ Built trust through consistency, patience, and clear communication