r
resprout_njoki

Maurine N

@resprout_njoki
5.0(6)

Level 1

Business Operations and System Analyst

Kenia
Suajili, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I design and build custom automated systems that save businesses time and money. With 7+ years of experience in business operations, IT & client experience, I bring efficiency to businesses and teams. I deliver: ☑️Workflow strategy and mapping ☑️Smart booking & scheduling systems ☑️Custom client & CRM systems ☑️Educational systems ☑️Project & operational systems ☑️Tool Integrations & automations ☑️Process optimization Using industry-leading tools, I design systems that are intuitive, scalable & aligned with your organisational goals. Let’s talk about your vision. Send me a message.... Lee más

Habilidades

r
resprout_njoki
Maurine N
USD 15/hora
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Gestión de CRM
I will set up full client booking system, calendly, acuity, zapier
5.0(4)
Gestión de CRM
I will set up booking systems dubsado, paperbell, calendly and more
5.0(2)

¿Quieres trabajar por horas?

Dile a Maurine N qué necesitas.

USD 15

/

hora

Porfolio

Experiencia laboral

Freelance

Business Operations and System Analyst

Freelance • Freelance

Aug 2022 - Present3 yrs 9 mos

Successfully delivered 30+ multi-phase operational projects end-to-end for global clients, consistently meeting on-time project deliveries. Analysed, built, and redesigned core workflows, achieving an average of 35% productivity increase for client teams through introducing clean processes and bottleneck removal. Implemented efficient SaaS tools and systems, driving 30%+ user adoption within the first 60–90 days with setup, training, and launch support. Built KPI dashboards and executive reporting frameworks using Tableau, Excel, and SQL, enabling faster data-driven decisions and improved visibility. Created and documented Standard Operating Procedures (SOPs), including step-by-step guides, checklists, and automation flows (using Zapier), reducing onboarding time and ensuring consistent operations.

6 Reseñas
5.0

(6)
(0)
(0)
(0)
(0)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    5
  • Calidad de la entrega
    5
  • Valor de la entrega
    5
1-5 de 6 reseñas
Ordenar por
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    5

    Working with Maurine is always exceptional. She is my go-to resource!

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    After working with several freelances, Maurine stands out. She treated my project like her own. She proactively built my Dubsado client journey and scheduling system with precision. It's very easy to use, intuitive and it's exactly what i needed. I highly recommend her to anyone whose goal is to grow their business.

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    Maurine is very professional and clear in communication. She delivers what you ask her and I was very happy working with her!

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    Maurine always over delivers like any business partner would. She’s extremely thoughtful and strategic and I’m so grateful that I found her.

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