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rehjotaku

Ronnel D

@rehjotaku

Technical Virtual Assistant

Filipinas
Inglés, Tagalo
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Technical Virtual Assistant and IT Support professional with 19+ years of experience helping businesses solve technical problems. My background covers ISP and telecom support, networking, and back-office operations. I specialize in technical documentation, CRM maintenance, and AI-assisted digital tasks to keep day-to-day work moving efficiently.... Lee más

Habilidades

r
rehjotaku
Ronnel D
desconectado • 

Revisa mis servicios

Soporte técnico
I will troubleshoot your computer, wifi, router, network, or IT issue
DeUSD 15 / proyectoMás información

Porfolio

Experiencia laboral

Alorica

Technical Support Specialist

Alorica • Tiempo completo

Feb 2007 - Jun 2016 • 9 yrs 4 mos

Delivered Level 1 and Level 2 technical support for D-Link networking devices including routers, switches, and IP cameras. Diagnosed complex networking issues such as WiFi connectivity and firmware updates. Also provided dedicated hardware and software support for Gateway and eMachines PCs, covering OS errors, driver updates, and device configuration for North American customers.