r
raylab_

Rayla B

@raylab_

Virtual Assistant

Estados Unidos
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am an experienced customer service professional with over 8 years of expertise across in-person, phone, email, and chat platforms. I specialize in technical support, de-escalation of high-intensity situations, and enhancing the overall customer experience through problem-solving and adaptability. I can assist growing businesses in staying organized and manage daily tasks efficiently.... Lee más

Habilidades

r
raylab_
Rayla B
desconectado • 
Tiempo medio de respuesta: 5 horas

Revisa mis servicios

Asistencia general
I will be your customer support professional
DeUSD 15 / proyectoMás información
Crecimiento personal y pasatiempos
I will be your virtual assistant
DeUSD 15 / proyectoMás información

Experiencia laboral

Apple

Technical support/ Customer Service

Apple

Jan 2019 - Present • 7 yrs 10 mos

Assisted customers by determining needs and tracking packages. Provided customer service, de-escalated issues, and trained new employees. Responsible for data entry, taking payments, resolutions, and technical troubleshooting in a remote environment.