Abrar Hassan Va

E-commerce Virtual Assistant | Amazon, eBay, Walmart, Etsy & Mercari

ECOMMPAY • Freelance

Aug 2019 - Jan 2025 • 5 yrs 5 mos

Job History & Achievements E-commerce Virtual Assistant & Marketplace Specialist Experienced in providing professional e-commerce support across Amazon, eBay, Walmart, Etsy, and Mercari. I help online sellers manage their daily marketplace operations efficiently while maintaining accuracy, organization, and professional customer service. Key Responsibilities & Achievements: Created, updated, and optimized product listings, including titles, descriptions, bullet points, keywords, images, and specifications. Conducted product research and competitor analysis to identify market opportunities, pricing trends, and potential products. Managed product catalogs, SKUs, variations, pricing, and inventory information. Processed orders, monitored shipments, tracked deliveries, and assisted with returns and refunds. Provided professional customer support and responded to buyer inquiries promptly. Maintained accurate spreadsheets and reports for products, inventory, orders, and marketplace activities. Supported multiple e-commerce stores with reliable day-to-day virtual assistance and administrative tasks. Improved listing quality through accurate product data, SEO-focused content, and well-organized marketplace management. Helped sellers save time by efficiently handling repetitive operational tasks and keeping their stores organized. Core Expertise: Amazon | eBay | Walmart | Etsy | Mercari | Product Research | Product Listing | Listing Optimization | Inventory Management | Order Processing | Customer Support | Competitor Research | Marketplace Management