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Shofia
@pvrplsophia
Virtual Assistant
Indonesia
Inglés, Indonesio
Sobre mí
Psychology graduate supporting education, e-commerce, and wellness businesses with detail-driven virtual work. I design custom printable workbooks, manage Shopee product listings, format & proofread academic papers in APA style, and build client onboarding pipelines that convert (18% lead conversion on a real therapy program).
Reliable and calm under deadlines from a 200-page thesis formatted in 3 hours to 25 original workbook pages in a week.
One-time projects or ongoing support, let's talk about your needs.
Habilidades
Shofia
desconectado •
Revisa mis servicios
Formateo
I will format, edit, and proofread your academic paper in apa style
Gestión de tiendas de E-commerce
I will create and manage professional product listings for shopee
Porfolio
Experiencia laboral
Private Math and Bahasa Indonesia Tutor
Synergy • Tiempo parcial
Oct 2025 - Jun 2026 • 8 mos
Deliver customized one-on-one instruction tailored to individual student learning styles and cognitive requirements. Enhanced foundational skills in phonics and numeracy through the application of adaptive teaching methodologies. Monitor and evaluate academic progress, utilizing data-driven insights to foster consistent student improvement. Establish a safe and engaging learning environment, building strong rapport to boost student confidence and performance.
Client Success & Onboarding Specialist
Self Employed • Freelance
Jul 2025 - Jun 2026 • 11 mos
Manage end-to-end client journeys for the Terapi Syukur Tematik Progresif (TSTP) program, overseeing everything from initial consultation to successful onboarding. Achieved an 18% conversion rate (9 out of 50 leads) by implementing a personalized, needs-based consultation strategy. Maintain a 6% warm lead pipeline through strategic follow-ups to ensure long-term growth and conversion opportunities. Act as a primary liaison between participants and the therapy team, ensuring service quality and alignment with participant goals. Provide empathetic client support while maintaining strict professional boundaries to ensure sustainable team operations.
