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Samuel P
@promise_samuel
IT Support Specialist, Vitual Assistant, Customer Service, Graphics Designer
Nigeria
Inglés
Sobre mí
I am a results-driven IT and Administrative Professional with hands-on experience in IT operations, fintech support, customer service, and creative design. I have a proven ability to manage multiple tasks independently in fast-paced environments, specializing in technical troubleshooting, documentation, and client-facing communication.
Habilidades
Samuel P
desconectado •
Revisa mis servicios
Digitación de datos
I will do fast and accurate data entry and copy paste work
Asistencia general
I will be your reliable virtual assistant for any admin task
Porfolio
Experiencia laboral
I T specialist
Fintech • Tiempo completo
May 2024 - Present • 2 yrs
Manage and maintain company computers, servers, networking equipment, and IT systems. Configure and support LAN/WAN networks, internet connectivity, VPNs, and Wi-Fi infrastructure. Monitor system performance and ensure maximum uptime and reliability. Install, configure, and update hardware and software systems. Provide technical support and troubleshooting for staff and business applications. Resolve hardware, software, network, and system-related issues promptly. Support remote users and ensure effective communication systems. Manage user accounts, permissions, and access controls. Maintain cloud services, email systems, and collaboration platforms. Perform system backups, recovery procedures, and disaster recovery planning. Maintain IT documentation, system records, and inventory of IT assets. Track software licenses, warranties, and equipment lifecycle. Prepare technical reports and recommend infrastructure improvements.
