Joyce E

Labeler

Dec 2025 - Feb 2026 • 2 mos

- Moderated 382 long and short videos per day with accuracy of at least 90% to help a world-known short-video platform reduce repeated content ultimately enhancing the user experience - Ensured all the required output are met before the end of the shift and providing high quality service - Participated in calibrations with the team to align our policy understandings resulting in meeting the overall project goals of maintaining high accuracy weekly - Managed Task Crowdsourcing platform in performing daily tasks and Lark app for communication and document sharing with the team - Receptive to constructive criticism and proactive in using feedback to improve performance and adaptability to quick shifting of priorities and processes

Moderator / Quality Assurance

May 2024 - Dec 2024 • 7 mos

- Moderated and labeled 900 images per day with accuracy of 95% to ensure the quality of query with images which has the highest present value in Tiktok mall - After being assigned as QA, my task consisted of quality assurance of 900-1200 QA cases per day in additional to the 900 moderation cases - Ensured tasks are completed on schedule and contributed consistently to the daily and overall project goals - Used expertise in providing necessary feedback and suggestions to help in resolving issues encountered during the project - Skilled at navigating and managing multiple online platforms, including Task Crowdsourcing platform, Lark as communication application, and chrome web pages