Rodrigo Diaz

@prodbyhypnos

SaaS Technical Support, Help Docs and Manual QA

México

Español, Inglés

Parte de la información aparece en idioma inglés.

Sobre mí

I am a remote SaaS support professional from Mexico with about five years of experience in technical support, up to L2/backline, for a US loyalty/POS SaaS company (name confidential). I write help articles, run manual checks of user flows with reproducible bug reports, and organize Obsidian notes into clear Markdown vaults. I work in English and Spanish (native Spanish). I also direct AI coding agents on open-source projects and say so openly.... Lee más

Habilidades