
Angie J.
Shopify Customer Support I Ecommerce Virtual Assistant
Habilidades

Revisa mis servicios


Porfolio
Experiencia laboral
Social Media Manager Virtual Assistant
Okella • Freelance
Apr 2025 - Feb 2026 • 10 mos
• Create and schedule social media content. • Manage customer inquiries through direct messages. • Built Klaviyo email and SMS marketing campaigns. • Helped increase online engagement through consistent content scheduling. Customer Support Virtual Assistant
Shopify customer service Virtual Assistant
Katoura • Freelance
Apr 2022 - May 2024 • 2 yrs 1 mo
• Managed customer support via email. • Assisted customers with order tracking and order inquiries. • Processed refunds, returns, and exchanges. • Created discount codes and promotional offers. • Helped maintain a positive customer experience through timely and professional communication
Real Estate Virtual Assistant
Creekside • Freelance
Jan 2021 - Jan 2022 • 1 yr
• Responded to property inquiries. • Entered customer information into company databases. • Assisted with lead management and administrative tasks