
Prashant P
Clean, organize, and format Excel spreadsheets
Habilidades

Revisa mis servicios

Experiencia laboral
Customer Service Associate
Tata Consultancy Services • Tiempo completo
Aug 2023 - Dec 2024 • 1 yr 4 mos
Researched insurance policies, financial planning, and budgeting to support customer requirements. Analyzed customer profiles and eligibility criteria for policy and fund-related decisions. Initiated financial transactions and managed fund distribution in compliance with plan rules. Monitored team performance and prepared quality reports to ensure process efficiency. Gained expertise in interpreting insurance policies and financial regulations. Strengthened skills in financial transactions, fund allocation, and compliance. Conducted research to identify customer eligibility and potential opportunities. Improved customer satisfaction through process enhancements and accurate execution.