Praise O

Email Manager

Nigerian Publishers Association • Tiempo completo

May 2022 - Apr 2026 • 3 yrs 11 mos

I manage and coordinate the Association’s email communications with publishers, members, partners, and other stakeholders. I develop, organize, and distribute professional email campaigns, newsletters, announcements, invitations, and event communications. I maintain and update email databases and contact lists to ensure accurate and organized subscriber information. I segment contact lists to deliver relevant and targeted communications to different groups of members and stakeholders. I monitor email campaigns and track key performance metrics, including open rates, click-through rates, and engagement, to improve communication strategies. I promote NPA events, programs, initiatives, publications, and industry activities through targeted email campaigns. I manage incoming email inquiries and ensure timely responses or escalation to the appropriate departments. I create engaging and professional email content while maintaining consistency with the Association’s brand and communication standards. I implement email automation and scheduling processes to improve efficiency and ensure timely communication. I monitor email deliverability and maintain proper email practices, including contact-list management and unsubscribe requests. I collaborate with relevant teams to gather information and coordinate communications for Association activities. I support stakeholder engagement and strengthen relationships through clear, timely, and professional email communication.