Praise A

Accounts Receivable Associate

Therapy • Tiempo completo

Apr 2022 - Sep 2024 • 2 yrs 5 mos

Managed the end-to-end Accounts Receivable function for a sales ledger of approximately £4 million, supporting a customer base of around 10,000 accounts. Raised and processed approximately 200 invoices per working day across multiple billing streams, including insurance providers, self-funded clients, NHS contracts and case management companies. Managed complex insurance billing processes, ensuring accurate policy information was maintained to support timely invoicing and successful claim submissions. Performed daily cash allocation, payment allocation and bank reconciliations, alongside monthly Accounts Receivable reconciliations to support month-end close activities. Managed credit control activities, proactively chasing overdue invoices, resolving payment queries and processing credit notes and refunds while maintaining strong customer relationships. Became the primary point of contact for Accounts Receivable queries across multiple departments, providing guidance and resolving complex billing and reconciliation issues. Reported directly to the Financial Controller following a departmental restructure, taking ownership of key Accounts Receivable processes and supporting the day-to-day running of the function. Partnered with the Technology team to identify and resolve system issues affecting Accounts Receivable workflows, ensuring minimal disruption to billing operations following system updates. Played a key role in user acceptance testing (UAT) for new Accounts Receivable functionality, including testing an enhanced bulk invoicing process through Healthcode to improve efficiency and scalability. Liaised with therapists and internal stakeholders to obtain outstanding information required for invoicing, minimising delays and improving billing accuracy. Collaborated with cross-functional teams to improve operational processes, contributing to a 21% increase in revenue through process optimisation. Maintained accurate financial records using Xero and Sage, ensuring

Accounts Receivable Specialist

Digital Agency • Trabajador autónomo

Sep 2021 - Apr 2022 • 7 mos

Managed the invoicing process for domestic and international customer accounts, raising accurate invoices for high-value contracts across UK and US clients. Led credit control activities, proactively chasing overdue payments, resolving payment queries and supporting the reduction of aged debt across multiple time zones. Produced and monitored aged debt reports, analysing outstanding balances and prioritising collection activities to improve cash flow. Built and maintained strong relationships with customers, negotiating payment resolutions while delivering a professional and customer-focused service. Performed monthly bank and supplier reconciliations, investigating discrepancies and ensuring the accuracy of financial records. Utilised Xero and Microsoft Excel to manage Accounts Receivable activities, maintain financial data and produce accurate reporting. Supported month-end finance activities by ensuring invoicing and reconciliations were completed accurately and within deadlines. Selected to support ad hoc finance projects, including data cleansing and record validation, improving the accuracy and integrity of financial information. Adapted working patterns to effectively manage credit control across UK and US time zones, ensuring timely communication and collections. Successfully extended beyond the initial three-month contract in recognition of performance and ongoing business requirements.