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I will build Vapi AI voice agent automation customer support appointment booking
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Customer Support Voice Agent
Company • Freelance
May 2026 - Present • 2 mos
Responsibilities: Developed an AI voice assistant to answer customer inquiries. Integrated APIs for retrieving customer information in real time. Connected the system with Google Sheets for call logging. Built fallback workflows for complex support requests. Achievements: Enabled instant responses to common customer questions. Reduced response times significantly. Improved customer experience through automated support.