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Philipp S
@philippschae177
AI Customer Support Automation: Chatbots, Reply Templates, Helpdesk Workflows
España
Alemán, Inglés, Español
Sobre mí
I help small teams and online businesses cut support workload with practical AI.
I’ve worked in customer support for 5+ years, including final-escalation cases, so I know what real tickets look like. I now build AI tools for exactly that: LLM-powered chatbots (OpenAI/Anthropic), knowledge-base search (RAG), and reply-template systems.
I’ve shipped apps to the App Store and Google Play. Stack: TypeScript, React, Next.js, Flutter, Firebase, Supabase.
Clear communication, honest scoping, fast delivery. German and English native-level, Spanish B2.
Habilidades
Philipp S
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Desarrollo de chatbots de IA
I will build an ai chatbot trained on your help center and faqs
Desarrollo de aplicaciones para iOS
I will develop your ios and android app with flutter and firebase
Porfolio
Experiencia laboral
AI Developer & Mobile App Builder
Freelance • Freelance
Jul 2025 - Present • 1 yr 3 mos
Description I design, build and publish mobile apps and web apps for clients and my own products, working with AI coding agents (Claude Code, Kiro) to ship quickly without cutting corners. Highlights: FristFix: a deadline reminder app, live on the App Store and Google Play. Flutter, local-first storage, Firebase login and cloud sync, RevenueCat subscriptions, on-device notifications. 60+ Friends: a social app for people aged 60+, built in Flutter with Riverpod. It has onboarding, interest-based matching, chat, activities and an accessible design. Web apps and hackathon projects with Next.js, React, TypeScript, Supabase and Firebase. AI features with OpenAI and Anthropic APIs, including prompt engineering, RAG and embeddings. I handle the full process: product definition, architecture, development, debugging and store release.
