Daniel O.

Make.com Automation and AI Agent developer

GreenHomeRenovaion • Freelance

Feb 2025 - Present • 1 yr 3 mos

𝐂𝐚𝐬𝐞 𝐒𝐭𝐮𝐝𝐲: 𝐀𝐈 𝐂𝐨𝐥𝐝 𝐂𝐚𝐥𝐥𝐞𝐫 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐕𝐀𝐏𝐈 𝐀𝐈, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐡𝐞𝐞𝐭𝐬, 𝐚𝐧𝐝 𝐌𝐚𝐤𝐞.𝐜𝐨𝐦 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧. This project focused on building a fully automated AI outbound calling system powered by VAPI AI, Google Sheets, and Make.com. The goal was to eliminate manual dialing while keeping every call tracked and organized in one central place. The client had all lead data stored in Google Sheets and wanted a system that could: - Automatically pull lead details from Google Sheets - Trigger outbound AI calls using VAPI AI - Handle conversations through an AI voice agent - Capture call status and response data - Log all outcomes back into the same Google Sheet 𝐇𝐎𝐖 𝐓𝐇𝐄 𝐒𝐘𝐒𝐓𝐄𝐌 𝐖𝐎𝐑𝐊𝐒: - Lead Detection: The automation monitors Google Sheets for available leads. - Data Preparation: Lead details (name, phone, context) are structured for safe call execution. - Outbound Call Execution: VAPI AI places the call and runs the conversation using predefined AI logic. - Response Capture: After the call, the system collects call status, summaries, and outcome metadata. - Automatic Logging: Results are written back into Google Sheets in real time. 𝐖𝐇𝐀𝐓 𝐓𝐇𝐈𝐒 𝐒𝐎𝐋𝐕𝐄𝐃:: - No more manual dialing - No switching between tools - No forgetting to log call notes - No disconnected reporting Google Sheets becomes both the lead source and performance dashboard, giving the client full visibility into call outcomes without additional software. 𝐅𝐈𝐍𝐀𝐋 𝐑𝐄𝐒𝐔𝐋𝐓: The client now has a scalable AI cold calling engine that runs automatically: Pull → Call → Capture → Update → Repeat This project shows how AI voice technology combined with smart workflow automation can create a reliable, hands-free outbound sales system that operates efficiently in the background.

Gohighlevel Account Optimization and Setup

Salesability • Freelance

Dec 2024 - Apr 2026 • 1 yr 4 mos

This project focused on building a complete GoHighLevel marketing and sales infrastructure designed to automate lead generation, follow-up, and customer engagement from one centralized platform. The client needed a fully optimized GoHighLevel setup that could: - Configure the GoHighLevel account properly for business operations - Complete A2P 10DLC registration for compliant SMS marketing - Build high-converting landing pages and sales funnels - Automate lead nurturing and follow-up sequences - Track leads, conversations, and pipeline movement automatically - Reduce manual follow-up while improving conversion rates 𝐇𝐎𝐖 𝐓𝐇𝐄 𝐒𝐘𝐒𝐓𝐄𝐌 𝐖𝐎𝐑𝐊𝐒: - GoHighLevel Account Setup: Configured pipelines, calendars, domains, email services, phone systems, and CRM structure. - A2P Registration Setup: Handled business verification, brand registration, and campaign approval to enable compliant SMS sending. - Funnel Creation: Designed and built responsive landing pages and sales funnels optimized for lead capture and conversions. - Automation Workflow Setup: Created automated email and SMS sequences for lead nurturing, appointment reminders, follow-ups, and reactivation campaigns. - Lead Management Automation: Every new lead automatically enters the CRM, triggers workflows, and moves through the sales pipeline based on actions and engagement. - Reporting & Tracking: Set up tracking systems for form submissions, appointments, conversations, and campaign performance. 𝐖𝐇𝐀𝐓 𝐓𝐇𝐈𝐒 𝐒𝐎𝐋𝐕𝐄𝐃: - No more missed leads - No delayed follow-ups - No manual appointment reminders - No scattered customer conversations - No SMS compliance issues 𝐅𝐈𝐍𝐀𝐋 𝐑𝐄𝐒𝐔𝐋𝐓: The client now has a fully automated marketing and sales system capable of capturing, nurturing, and converting leads consistently without relying on manual processes. Lead Captured → Automated Follow-Up → Appointment Booked → Pipeline Updated → Conversion Tracked