Filippo P

NOC / Core Network Engineer

Feb 2025 - Present • 1 yr 5 mos

- Design and management of multi-site ISP core infrastructure serving 5,000–10,000 customers across multiple Points of Presence (PoPs) - Administration of Cisco Catalyst and Nexus environments - Advanced Layer 2/Layer 3 troubleshooting and technical escalation management - Configuration and management of BGP and OSPF routing protocols - Management of PPPoE, RADIUS, VLAN, VPN, and authentication services - Incident management and operational changes on critical infrastructures - Deployment and troubleshooting of Site-to-Site VPN solutions - Implementation of high-availability solutions using VRRP, HSRP, IP SLA, and EEM - VMware virtualization and Veeam backup administration - Development of Python automation scripts for network device backup and management - Network monitoring, optimization, and resilience improvement

Support & Delivery Advanced Coordinator

Dec 2019 - Feb 2025 • 5 yrs 2 mos

- Coordinated technical support teams and operational activities - Managed ISP infrastructure serving 5,000–10,000 customers across multiple PoPs - Handled Level 2 and Level 3 enterprise customer escalations - Managed and troubleshooted Site-to-Site VPN services - Supervised network infrastructure projects and deployments - Configured and troubleshooted Layer 2/Layer 3 networks, routing, VLANs, and firewall environments - Managed centralized authentication and access control systems - Delivered technical training and mentoring to staff

CEO & Founder

Dec 2011 - Oct 2019 • 7 yrs 10 mos

- Designed and implemented LAN/WAN infrastructures - Managed VPN, firewall, and secure connectivity solutions - Administered Windows and Linux servers - Implemented VoIP services and communications infrastructures - Developed web applications and database-driven solutions - Coordinated technical teams and customer relationships