I will offer 24x7 customer support for online businesses

Parte de la información aparece en idioma inglés.
4.9
4.9

India

Hablo Inglés, Hindi

390 pedidos completados

Customer Service Expert, Store Manager, Virtual Assistant, FB ads

I am a freelancer with 12+ years of experience working online. I started my career with content writing and later moved on to customer service and store management. I have worked with multiple eCo...

Nivel 1

Ha cumplido determinados criterios de rendimiento y muestra un gran potencial en la plataforma.

Acerca de este Servicio

Good customer service is crucial for the success of any business. If you are looking for an expert who can make sure your customers are satisfied and get great customer service, then you are surely at the right place.


I have 10 years of experience working online, and my great work ethic is clearly reflected by the numerous 5-star ratings you see on my profile. I have various skills apart from customer service that may be helpful to you.


Some of the reasons why I will be a great asset to your business:


- I have 10+ years of customer service experience and have led a team of 8 people in a multinational eCommerce company. I can achieve the business metrics like CSAT, QA and make sure that all emails are responded within the SLA times. I have offered customer support via emails and live chat, and know to work on software like Zendesk, Freshdesk, Gorgias, Reamaze etc.


- In addition to customer support, I also have 5 years of content writing experience.


- I know to work on Facebook ads and can help in creation of ads, testing of products. I can also help in social media customer support.


Please connect to discuss your company's customer service needs.

Plataformas de redes sociales:

Facebook

Twitter

Instagram

Tipo de servicio:

Soporte no técnico

Idioma:

Inglés

Hindi

Zona horaria:

24 horas al día, 7 días a la semana

Software de soporte:

Zoho Desk

Freshdesk

zendesk

fuerza de venta

Software de base de conocimientos:

Document 360

confluencia

Mi porfolio

Reseñas

60 comentarios sobre este Servicio
4.9

(59)
(1)
(0)
(0)
(0)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    5
  • Recomendar a un amigo
    5
  • Servicio según lo descrito
    5
Ordenar por
Más relevante
  • G

    garyh2303

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    5

    Excellent as usual

    USD200-USD400

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    7 días

    Tiempo

    Útil?
    No
  • M
    image-docs

    matt_fitch

    US

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    5

    Thanks for your help

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  • T

    thomas_dent

    DE

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    4.7

    Aishwarya excelled in delivering professional and top-notch work while showcasing a deep understanding of customer care. Working with her was seamless and highly productive. Highly recommend her expertise!

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  • F
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    freerideequest1

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    5

    Ash is very efficient at customer service tasks for our e commerce brand

    Hasta USD50

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    1 día

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  • T
    image-docs

    teknotoy

    US

    Estados Unidos

    5

    great work

    Hasta USD50

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    5 días

    Tiempo

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Reseñas

60 comentarios sobre este Servicio
4.9

(59)
(1)
(0)
(0)
(0)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    5
  • Recomendar a un amigo
    5
  • Servicio según lo descrito
    5
Ordenar por
Más relevante
  • G

    garyh2303

    US

    Estados Unidos

    5

    Excellent as usual

    USD200-USD400

    Precio

    7 días

    Tiempo

    Útil?
    No
  • M
    image-docs

    matt_fitch

    US

    Estados Unidos

    5

    Thanks for your help

    USD100-USD200

    Precio

    6 días

    Tiempo

    Útil?
    No
  • T

    thomas_dent

    DE

    Alemania

    4.7

    Aishwarya excelled in delivering professional and top-notch work while showcasing a deep understanding of customer care. Working with her was seamless and highly productive. Highly recommend her expertise!

    USD200-USD400

    Precio

    3 semanas

    Tiempo

    Útil?
    No
  • F
    image-docs

    freerideequest1

    US

    Estados Unidos

    5

    Ash is very efficient at customer service tasks for our e commerce brand

    Hasta USD50

    Precio

    1 día

    Tiempo

    Útil?
    No
  • T
    image-docs

    teknotoy

    US

    Estados Unidos

    5

    great work

    Hasta USD50

    Precio

    5 días

    Tiempo

    Útil?
    No