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Pedro O
@pedroeixoai27
Executive Manager of Customer Success
Brasil
Portugués
Sobre mí
Head of Customer Success with nearly a decade in B2B SaaS and a builder's mindset. I've led teams of 12, managed R$2B+ enterprise portfolios, and delivered R$20M+ in client ROI with 4% churn. Beyond the corporate track, I founded an AI studio building agentic tools for CS, which keeps me hands-on with the technology reshaping the field. I bring senior CS leadership plus real fluency in applied AI.
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Pedro O
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Tiempo medio de respuesta: 1 hora
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Estrategia de personalización del cliente
I will design a customer success program to reduce churn and boost retention
