Patrick M
Client Success Manager
Habilidades
Revisa mis servicios

Experiencia laboral
Talkspace
Tiempo completo • 3 yrs 3 mos
Senior Account Manager
Jan 2024 - Feb 2025 • 1 yr 1 mo
Managed 50+ mid-market and enterprise accounts representing $5MM in ARR. Achieved 98% net retention against a 90% goal. Authored QBR decks used by the CSM team and led account strategies that increased product adoption by 10% on average.
Account Executive
Jul 2022 - Dec 2023 • 1 yr 5 mos
Developed relationships across 100+ mid-market organizations. Partnered across implementation and product teams to ensure seamless transitions. Generated $532k in new revenue while cultivating relationships with national benefits consultants.
Business Development Representative
Oct 2021 - Jul 2022 • 9 mos
Generated $11MM in pipeline across mid-market and enterprise organizations, significantly exceeding the team average. Secured 100+ enterprise opportunities and created the outreach playbook for a team of 10 BDRs.