Mostech

AI & CRM Automation Consultant

Consultants • Freelance

Jun 2025 - Present • 1 yr 3 mos

Worked across AI chatbot, voice-agent, WhatsApp automation, lead-generation, appointment-booking, and CRM integration projects. Combined conversational AI platforms with business automation tools to create workflows for capturing leads, qualifying prospects, answering customer questions, routing conversations, booking appointments, and transferring structured information into CRM systems. Experience across Twilio, Vapi, Retell AI, ElevenLabs, Aircall, Salesforce, WATI, ManyChat, GoHighLevel, HubSpot, Zoho, Voiceflow, Botpress, and Calendly. Focused on mapping business requirements into practical automation workflows, organizing conversation logic, connecting relevant platforms, and testing the customer journey from initial inquiry through lead capture or appointment booking.

AI Appointment Booking Specialist

AI Search Visibility Tracking & Optimization Tool • Freelance

May 2024 - Present • 2 yrs 4 mos

Created AI appointment-booking chatbot systems that help businesses handle scheduling inquiries, collect customer details, answer common questions, qualify prospects, and guide users toward available appointments. Worked with Calendly, Voiceflow, Botpress, GoHighLevel, and HubSpot to structure conversational appointment workflows. Built flows for service selection, qualification questions, date and time preferences, appointment scheduling, confirmation steps, and follow-up. Connected chatbot conversations with scheduling and CRM processes to keep lead information organized. Focused on creating simple conversational journeys that reduce unnecessary back-and-forth and make appointment requests easier for both businesses and customers.

Real Estate AI Chatbot Specialist

Real Estate Instruct • Freelance

Mar 2023 - Present • 3 yrs 6 mos

Developed AI chatbot workflows for real estate businesses focused on property inquiries, lead qualification, buyer and seller conversations, appointment requests, and initial customer screening. Used GoHighLevel, ManyChat, WhatsApp, HubSpot, Voiceflow, and Calendly to create conversational workflows that collect relevant prospect information and move qualified leads toward appointments or human follow-up. Designed chatbot questions around property preferences, location, budget, buying or selling intent, preferred timing, and contact information. Connected conversation flows with scheduling and CRM processes where required, helping create a structured journey from the first property inquiry through qualification and appointment booking.