
Paola Abundes
Business Systems Analyst
Habilidades

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Experiencia laboral
System Business Analyst
Petco • Tiempo completo
Aug 2024 - Present • 2 yrs 1 mo
• Led the analysis and definition of HR operational requirements, driving the configuration and enhancement of HRIS platforms (Workday, Dayforce) to improve process efficiency and user adoption. • Owned requirements definition with HR stakeholders, translating business needs into clear functional specifications and delivery-ready solutions for technical teams. • Directed the end-to-end rollout and post-go-live stabilization of the Aflac Absence Management tool, ensuring alignment with HR processes and operational continuity. • Developed documentation and knowledge base materials to support system adoption and reduce recurring support needs. • Defined and executed validation and testing strategies, incorporating stakeholder feedback to ensure release readiness and business alignment. • Led Agile ceremonies and backlog governance, enabling prioritization, delivery visibility, and continuous improvement across distributed teams.