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pankajgupta1394

Pankajkumar G

@pankajgupta1394

Senior Process Customer Experience Manager

India
Inglés, Hindi
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Senior Process & Customer Experience Manager with 8+ years of banking experience. I specialize in architecting AI-powered CRM systems and redesigning agent interfaces to improve efficiency. My expertise spans contact centre operations, digital transformation, and regulatory compliance, driven by a commitment to technology-led service excellence.... Lee más

Habilidades

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pankajgupta1394
Pankajkumar G
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Planificación y organización
I will create persona based customer service, boost revenue and cost reduction projet