
David A
IT Support Specialist
Habilidades

Revisa mis servicios

Experiencia laboral
IT Support Specialist
Trigus Solutions Limited • Tiempo completo
Feb 2026 - Present • 3 mos
• Provided technical support for hardware, software, and network issues, ensuring minimal downtime and smooth IT operations in a corporate environment. • Administered Microsoft 365 services, including user account management, license assignment, and support for Outlook, Teams, and OneDrive. • Managed user accounts, password resets, permissions, and group policies in Active Directory to enforce secure access control. • Monitored and responded to endpoint security alerts using Kaspersky antivirus dashboard, including malware detection and remediation. • Installed, configured, and maintained operating systems, enterprise applications, and software across multiple user systems. • Troubleshot network and internet connectivity issues, including IP configuration, gateway diagnostics, and LAN/Wi-Fi support. • Supported organizational security practices by maintaining system updates, enforcing access policies, and assisting with incident identification and basic security monitoring.
Marketing Analyst Intern
Fidson Healthcare Plc • Tiempo completo
Mar 2025 - Dec 2025 • 9 mos
• Analyzed and presented key findings on product performance, market performance, and market opportunities • Collected and analyzed data from conferences, exhibitions, and market activities • Documented marketing activities, including sponsorships, exhibitions, adverts, and expenses • Maintained and updated the database of healthcare professionals, hospitals, and pharmacies • Supported the use of marketing automation tools for effective performance
Technical Intern
UNITeS Integrated Limited • Tiempo completo
Mar 2023 - Aug 2023 • 5 mos
• Participated in workshops and presentations to support ongoing IOT projects • Diagnosed and resolved basic network and computer system issues • Completed key cybersecurity courses on the Cisco NetAcad platform • Served as an instructor on cybersecurity in secondary schools through UNITeS Cisco Networking Academy partnership