o
oprah_williams

Oprah W

@oprah_williams
4.9(84)

Level 2

Administrative Assistant

Jamaica
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Hi, I’m Oprah, I help business owners stay organized and keep their operations running smoothly through reliable administrative support. With 6+ years of experience, I support the day-to-day operations of your business from data management and organization to communication and customer support. Whether you run an e-commerce store, nonprofit, or service-based business, I act as a dependable right hand, helping you maintain structure and keep things running efficiently. Check out my gig, portfolio, and reviews, and feel free to send me a message to get started.... Lee más

Habilidades

o
oprah_williams
Oprah W
USD 25/hora
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Asistencia general
I will be your reliable administrative assistant
4.9(84)
Atención al Cliente
I will provide email support for your business

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Dile a Oprah W qué necesitas.

USD 25

/

hora

Porfolio

Experiencia laboral

Audible

Quality Control Analyst

Audible • Tiempo completo

Jul 2017 - Apr 20202 yrs 9 mos

I began my career as a Customer Service Representative for Amazon Audible, supporting their largest market, the USA account. I was later transferred to the UK account and subsequently selected as one of the first support agents for the launch of the Canada account. Due to my exceptional KPI performance, strong attention to detail, and consistent delivery of high-quality support, I was promoted to Quality Control. In this role, I oversaw a team of 13 agents, monitored and maintained KPI performance, coordinated additional training initiatives, and provided ongoing coaching and support to ensure service excellence and operational efficiency. This began my career in customer service, with additional training and courses I branched into business administration.

84 Reseñas
4.9

(82)
(2)
(0)
(0)
(0)
Desglose de calificaciones
  • Nivel de comunicación del Freelancer
    4.9
  • Calidad de la entrega
    4.8
  • Valor de la entrega
    5
1-5 de 84 reseñas
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    Oprah, thank you for helping me with a time consuming project, I am grateful for your support and the diligence shown. I would be happy to recommend you to others, thank you so much!

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    Always and amazing administrative assistant. She handles every task with exceptional proficiency and stellar attention to detail.

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    Oprah is highly communicative and ask the right and relevant questions to get the job done in time.

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