Explorar las categorías
Explora
Fiverr Pro
Español
$
USD
Alex
@oneaalex
Rumanía
Inglés, Francés, Rumano
Sobre mí
5 years of BPO customer support for big names, such as JD Sports and Vodafone.
5 years o customer service experience in physical stores for Massimo Dutti in Dubai, UAE, Seacret Italia in Milano. Also worked as a Real Estate Senior Broker in Bucharest, Romania.
Customer Analyst/ Supervisor/ Team Manager/ Trainer/ Senior Team Leader
Habilidades
Alex
desconectado •
Revisa mis servicios
Atención al Cliente
I will provide senior cx manager services
Planificación y organización
I will create professional sop for your cx team
Experiencia laboral
Team Lead with French/ English - Trust and Safety
Genpact
Jan 2025 - Jan 2026 • 1 yr
Trust and Safey Team Leader with French and English.
Team Manager - FR/ ENG Customer Support
Cognizant
Jan 2024 - Jan 2025 • 1 yr
Manager of the French Cluster for a Fintech worldwide B2B client.
Team Leader Customer Support with French/ English
Tech Mahindra
Nov 2023 - Dec 2024 • 1 yr 1 mo
Team Leader for the French market - customer support
13 Reseñas
| (13) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Desglose de calificaciones
- Nivel de comunicación del Freelancer
- Calidad de la entrega
- Valor de la entrega
1-5 de 13 reseñas
Ordenar por
Más relevante
natulimmovimien
Cliente recurrente
España
Alex é molto professionale . La sua attenzione al cliente è impressionante, rispondendo prontamente e superando le aspettative. Altamente consigliato per risultati di alta qualità e una collaborazione senza problemi.
Útil?
natulimmovimien
Cliente recurrente
España
Útil?
natulimmovimien
Cliente recurrente
España
È stato un piacere assoluto lavorare con Alex nel contesto del customer support. La sua competenza, risposte tempestive e attenzione ai dettagli hanno reso l'intero processo incredibilmente agevole. Alex ha dimostrato una padronanza del settore e una capacità di risolvere le sfide con grande professionalità....
Útil?
alex_kronvision
Cliente recurrente
Rumanía
Alex is very thorough and reliable. He follows our instructions to the letter but also provides valuable insight to improve our procedures. We're very happy he is part of our team.
Útil?
senthsen
Cliente recurrente
Suecia
Útil?
