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Online Reputation Management ORM Specialist
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Digital Reputation & Customer Experience Analyst
Digital Marketing Agency • Tiempo completo
Jan 2017 - Dec 2020 • 3 yrs 11 mos
Conducted online reputation audits and analyzed search results and reputation risks. Supported review management campaigns and improved brand messaging and customer engagement strategies. Focused on identifying digital threats and enhancing the overall customer experience for various brand portfolios.